![]() Select the check box for Allow Bluetooth devices to find this computer. (On some systems, right-click the BT icon > select Bluetooth settings)įrom the Bluetooth Settings dialog box, click the Options tab Type Bluetooth in the Control Panel search box, > click Change Bluetooth settings. Make computer discoverable to Bluetooth enabled devices: įrom the Power Options box, expand USB settings> USB selective suspend setting. Under the selected power plan, click Change plan settings. If there is a network or group policy deployed, the network admin will have to check to be sure there is no access protection in place that could be preventing incoming or outgoing connections.īe sure Windows is not Enabled to turn off the device to save power. Network/ Group Policies for Bluetooth Support Service : Locate Bluetooth Support Service to be sure it is enabled.īe sure your Windows Firewall or 3 rd party firewall is not blocking incoming or outgoing connections.įor Windows Firewall, temporarily disable to firewall. A search for Bluetooth devices in Control Panel does not finishĬheck Services to see if Bluetooth Support Service is Enabled Bluetooth Support Service does not startĬ. The device is never displayed in the list.ī. If you experience any of the three results review the following hotfix:Ī. Bypass USB hubs during troubleshooting.ĭoes the device show up in the Device Manager?Įxpand Bluetooth Radios> Is Generic Bluetooth Radio and Microsoft Bluetooth Enumerator listed?Ĭlick Start> Select Devices and Printers> Click Add a device. Test adapter in multiple USB ports in the rear of the pc. Scan Set Connection to place the scanner in its discoverable mode.ĭoes the led flash when the adapter is plugged into the usb port? ![]() Set the scanner to Factory Defaults (refer to the scanner's documentation for instruction and programming barcode) This article is for troubleshooting scanner Bluetooth connectivity in Windows 7.
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